Goat House Restaurant

Privacy Policy

Goat House Restaurant respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us or make a reservation enquiry.

Last updated: September 2026

1. Information We Collect

We may collect personal information that you provide directly to us when you make a reservation enquiry, contact the restaurant or otherwise communicate with us.

This may include:

• Your name;
• Email address;
• Telephone number;
• Reservation date and time;
• Number of guests;
• Messages, requests or other information you provide to us; and
• Any other information you voluntarily provide when contacting Goat House.

2. Reservation Enquiries

When you submit a reservation request through our website, the information you provide is used to review and respond to your reservation enquiry.

Submitting a reservation enquiry does not necessarily guarantee a reservation. Goat House may contact you by email or telephone to confirm your reservation, request further information, discuss an alternative time or advise that we are unable to accommodate the requested booking.

3. How We Use Your Information

We may use your personal information to:

• Process and respond to reservation enquiries;
• Communicate with you about your reservation;
• Respond to questions, feedback or other enquiries;
• Provide and improve our restaurant services and website;
• Maintain appropriate business and administrative records;
• Protect our website and systems from misuse or security threats; and
• Comply with applicable legal obligations.

4. Website Information, Cookies and Analytics

When you visit our website, certain technical information may be collected automatically, such as your browser type, device type, IP address, pages visited and general website usage information.

Our website may use cookies and analytics technologies to help us understand how visitors use the website, maintain website functionality, improve performance and enhance the user experience. You can control or disable cookies through your browser settings, although some website features may not function as intended.

5. Sharing Your Information

Goat House does not sell or rent your personal information.

We may disclose personal information to trusted service providers where reasonably necessary to operate our website or business. These may include website hosting providers, email providers, website support providers, analytics services and other technology providers that assist us in delivering our services.

We may also disclose information where required or authorised by law.

6. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, for legitimate business requirements, or where retention is required by law. Information that is no longer required may be deleted or securely disposed of where appropriate.

8. Access and Correction

You may contact us if you would like to request access to personal information we hold about you or if you believe that information is inaccurate, incomplete or out of date.

We may need to verify your identity before responding to an access or correction request.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Goat House is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices or legal requirements. The latest version will be published on this page with the updated date shown above.

11. Contact Us

If you have a question about this Privacy Policy, the personal information we hold about you, or how your information is handled, please contact Goat House Restaurant.